FAQ
Frequently Asked Questions
This page helps drivers understand coverage, costs, and the process of choosing the right vehicle service contract. Our goal is to provide transparency and peace of mind for every mile ahead.
Coverage & Eligibility
What exactly is covered?
Coverage depends on the plan you choose. Options range from essential powertrain protection to comprehensive bumper-to-bumper exclusionary plans.
When does my coverage start?
Most contracts have a standard validation period (typically 30 days and 1,000 miles) before coverage takes full effect to ensure the vehicle is in good working order.
Is my older vehicle eligible?
Yes, we offer specialized plans for high-mileage and older vehicles. We'll help you compare options specifically designed for your vehicle's age and mileage.
Costs & Payments
How much does a plan cost?
Pricing is personalized based on your vehicle's make, model, year, and mileage. We compare multiple providers to find the best value for your budget.
Are there monthly payment options?
Absolutely. Most providers offer flexible 0% interest payment plans to make your vehicle protection affordable and manageable.
What is my deductible?
Deductibles typically range from $0 to $100 per repair visit. You can choose the deductible level that best fits your financial preferences during enrollment.
Claims & Cancellations
How do I file a claim?
Simply take your vehicle to any ASE-certified mechanic. They will contact the administrator to initiate the claim and payment process directly.
Can I cancel my contract?
Yes. All plans come with a 30-day money-back guarantee. After 30 days, you can still cancel for a pro-rated refund based on time or mileage used.
Who pays the repair shop?
The contract administrator pays the repair facility directly via credit card for all covered repairs, so you aren't stuck waiting for a reimbursement check.
Still Have Questions?
Our team of licensed representatives is here to help you navigate your options. Speak with an expert today to find the perfect coverage for your vehicle and budget.